Dedicated Team with Round the Clock Support
The SAP and other application support offers remote assistance to solve day-to-day problems reported by system users. Within application support, it is possible to implement development works within the enterprise system (configuration and development works). Application support is provided by a team of dedicated consultants; we assure compliance with agreed SLA terms. A dedicated internet application enables the receipt and regular analysis of all application support requests.
Enterprise Application Management Services (AMS)
Enterprise Application Management Services (SAP AMS) are processes and methodologies for maintaining, enhancing and managing enterprise Enterprise system environments. AMS include development, implementation, integration, testing, maintenance and support (functional and technical), and help desk services. It also includes application monitoring as well as back-up and recovery of applications and interfaces.